FAQ & Studio Policies

No, we need your skin to be extremely dry for the solution to absorb properly. You should take your final prep shower at least 24 hours before your appointment to ensure all water weight and product residue are completely gone from your skin.

You should not get a "wet" pedicure the day of your appointment. A wet pedicure involves soaking in a foot bath, leg scrubs, and heavy lotions, all of which will create a barrier on your skin and ruin your tan. If you must go the day of, request a "dry" pedicure where absolutely zero water or lotion is used.

Bring the baggiest, darkest clothing you own. Think oversized sweatpants, a giant t-shirt, and slide sandals. Tight clothing, leggings, jeans, or tight sports bras can rub against your developing tan and cause streaks.

This depends on the custom solution we use! For standard tans, you will wait 8-12 hours. For rapid tans, you will rinse in 2-4 hours. I will give you your exact rinse time before you leave the studio.

Every single day. Keeping your lashes clean prevents buildup, protects your natural lash health, and actually makes your extensions last much longer. We carry a premium, extension-safe lash wash right here in the studio that you can purchase at your next appointment!

We highly recommend skipping mascara altogether. Even oil-free mascaras can clump the fans, break down the adhesive, and make your daily washing routine much more difficult. Your extensions are designed to give you that flawless look without the makeup!

To keep your lash line looking full and pristine, you should book your fills every 2 to 3 weeks. You must have at least 40% of your extensions remaining to be considered a fill.

The 10-Minute Rule & Late Arrivals: We run on a tight, professional schedule to ensure every guest gets the full "Be Bold" experience. We offer a 10-minute grace period. Arriving more than 10 minutes late is considered a "Late Cancellation" and will be treated as a No-Show. Because we can no longer perform the service without impacting the next guest’s Ritual, your appointment will be automatically canceled.

Lash No-Shows: Missing your lash appointment without notice, or arriving past the 10-minute grace period, results in an immediate forfeiture of your deposit.

Cancellations: Cancellations cannot be done within 24 hours of your scheduled appointment time. If a cancellation is made within this 24-hour window, you will forfeit your deposit.

The Commitment: By booking, you acknowledge that your appointment time is reserved specifically for you. While we will try our best to be accommodating in emergencies, our policy is firm.

Repeat Offenders: We reserve the right to refuse future bookings for guests with multiple no-show records.

Because the studio is a dedicated space for your relaxation and we are working with precise tools and chemicals, we ask that you please come to your appointment solo.